TERMS & CONDITIONS

Cancelations & Changes.

You can cancel your tour free of charge within 24 hours of making your reservation. However, if you cancel your tour up to 5 days before the scheduled date you will only get 90% of the cost (this is to recover the charges made by our credit card provider). You can change the time and/or date of your tour up to 24 hrs before the service free of charge – this benefit can be used only ONCE. And, unfortunately there are no refunds or changes on the same day.

In case of Tropical Storm, Hurricane or weather problems, we can cancel or reschedule your tour without penalties.

Charges.

MyQuestConcierge.com is a website and trademark of Escudo Amigo S.A de R.L.. Your credit card will be charged by Escudo Amigo, OpenPay or PayPal.

Safety first.

All our vans include insurance for all passengers. This means that you and all your group are covered in case there is a car accident.