CENOTESPrivate Tours

On the way to the site and during the tour your local expert will tell you several stories about MEXICO, the Riviera Maya, Mexican traditions, local life, he will also tell you how CENOTES where formed and how the Peninsula of Yucatan was created. Your local expert will answer ALL your questions, he will also give you space to relax and, if you prefer, to sleep during this 45-minute ride.

The van has plenty cold bottles of WATER for you to take.

SNORKEL AS NEVER BEFORE

This adventure was PLANNED by our SNORKELING EXPERT, a local detective that has swum in more than 300 Cenotes and has created the perfect itinerary. We want you so visit the BEST Cenotes in the Riviera Maya, this means not crowded, clean, totally crystalline and above all, AUTHENTIC. This might not the most popular Cenotes on the internet but that is because we have gone the extra mile to find UNIQUE places that not everybody knows (and believe us we are constantly looking for the best).

This private tour is called SNORKEL AS NEVER BEFORE because we take you to 3 totally different and spectacular water ecosystems in one day: 1) A LAGOON that flows into the sea – mixing salt and sweat water and creating a unique environment where you will see hundreds of fish. 2) An OPEN CENOTE in the middle of the jungle where you will connect with nature, and 3) A CAVE under the jungle with UNDERGROUND RIVERS – an experience that you will not forget.

Our guide will make you feel SAFE and PROTECTED at ALL TIMES, if you don’t know how to snorkel he will teach you and even if you are a pro he will give you the best tips to make your experience better – you can also check our article “Snorkel Tips for Beginners” in our blog. In addition, our snorkel expert is equipped with a water rattle that improves the guide-tourist aquatic communication, he also carries a floater in order to assist you if you are having difficulties, if you are tired or if you want to look around more relaxed, we call it the “Taxi”.

To guarantee the best snorkeling experience we use PROFESSIONAL SNORKEL EQUIPMENT. The masks that we use have NO FOGGING and are LEAK PROVE. The tube has a special vent that does not allow water to come in and our vests have the right design and size. It is important to emphasize that all our equipment is DEEP CLEANED and SANITIZED every day. We know that the right equipment is key to a great experience and it will allow you to only focus on ENJOYING and HAVING FUN.

If you wear glasses, don’t worry, we have GRADUATED MASKS, when booking indicate your prescription number level and we will bring the right mask for you.

YALKU LAGOON, OPEN CENOTE, CAVE & UNDERGROUND RIVERS

The Mayas believe that Cenotes are SACRED PLACES with MAGICAL POWERS and you have to know that Cenotes are UNIQUE to the Peninsula of Yucatan; they were formed circa 55 million years ago and there are several types. If you would like to read more about the history of Cenotes, please see the article “The birth of Cenotes & Underground Rivers” in our blog.

Our first stop is the Yalku Lagoon, we want to be there a little before 8.00 am to give you your snorkeling equipment and to have some minutes to make sure it fits you well and is working properly before the Lagoon opens (please note that the lagoon opens at 9.00 am to the general public but we have a special agreement that allows us to enter at 8.00 am). Once you are ready, we are ready to be the first to enter the water. At this time, you won’t see many tourists, but expect plenty of fish, aquatic fauna, and crystalline water. This ecosystem is unique and a beautiful experience.

Our second stop is an open cenote, a natural pool of crystal-clear water located in the middle of the jungle with an incredible landscape. You will feel in a Tarzan film. We have chosen this cenote because it will allow you to connect with nature and feel peace. Also, this Cenote is so much fun, you can jump from a platform, run through a zipline, or use the stairs.

For our last stop, 12 minutes into the jungle, and in the middle of a Mayan community, a CAVE, a window into the underground and a door to the Mayan Underworld. We love this place because it is something you have never seen, and you won’t believe how beautiful it is. Here you must expect the unexpected. We will snorkel in the depths of the jungle to get to know its roots and mysteries, you will see unique rock formations as you slide through underground tunnels. It is an unrepeatable experience and a great adventure that you will never forget. If you are more adventurous ask your guide to take you to the back side of the cave!

The Cenotes haves restrooms and changing rooms so please don’t forget to bring your SWIMSUIT, TOWEL and dry clothes so that you can change at the end. The time in all 3 Cenote is free, we will stay in each Cenote AS LONG AS YOU WANT, you tell us when to leave.

Also included are the AMAZING photos that your guide will take from you.

LUNCH (OPTIONAL)

After a very active day you will have a big appetite and if you want we can take you to eat at a local authentic restaurant, this simple place will immerse you in the flavors of Mexico. Seafood or typical Mexican cuisine, Tulum, or Playa del Carmen: your choice. If you don’t want to visit a restaurant, no problem; we will take you back to your hotel or Airbnb as fast as possible so you can continue enjoying the rest of your day in the pool or in the beach.

You can decide if you want to go for lunch at any moment (in advance or on the same day). We will adjust the schedule to what is best for you.

TRAVELING BACK

If you decide not have lunch, we will head back to the hotel or your Airbnb after the Cave. For the ride back we will take the HIGHWAY. If you are staying in PLAYA DEL CARMEN, the ride is 45 minutes and if you are in CANCUN consider 1 hour and 45 mins. If you are staying in TULUM, it only takes 20 minutes. 

The tour was planned to be finished Tith the Cenote at 13:00 pm but since everything is done at your pace the exact time of the return will depend on you. Also please note that this is your private tour and so you have the FLEXIBILITY to go back to the hotel at any point or skip any activity you don’t want to do.

If you decide to have lunch, please consider from 1 hour to 1.5 hours more. You should be arriving in your hotel or Airbnb between 15.30 pm and 16.00 pm.

We have created this tour thinking in EVERY DETAIL, making sure that the schedule is perfect. Our final product is not only a tour to Cenotes, it’s your TOTAL SATISFACTION and an unforgettable experience.

If you would like to read the REVIEWS that past clients have left on TripAdvisor about this tour, please click HERE.

IMPORTANT THINGS TO KNOW AND REMEMBER ABOUT MY QUEST CONCIERGE

MY QUEST CONCIERGE is committed to give you the BEST SERVICE and an AMAZING DAY. We take care of EVERY DETAIL to guarantee the best experience. (This has been our secret to becoming one of the best TOP 10 COMPANIES in the Riviera Maya according to TripAdvisor in only 10 months). 

CLEANING and SANITIZING. Today more than ever is very important to have the HIGHEST STANDARDS of HYGIENE. At My Quest Concierge, we DEEP CLEAN and SANITIZE ALL our vans and equipment DAILY. We also provide HAND sanitizer and FACEMASKS to have the uppermost precautions during your tour.

ALL our GUIDES are certified, they are KIND, FRIENDLY, FUNNY and KNOWLEDGEABLE, they are our biggest asset and they have been CAREFULLY SELECTED to give the best experience.

Everything is done at YOUR PACE. The schedule that you see is only for you to have an idea of what to expect from the tour, but the exact time that you will spend in each attraction will depend on you. Our guides and local experts will NEVER rush you and for MY QUEST CONCIERGE is very important that you enjoy every moment of the trip at your own pace.

My Quest Concierge ONLY offers PRIVATE TOURS and we will love to adjust the tour to anything you or your family wants or wishes. If there is anything you want to change from the schedule all you need to do is contact us or look at other options that we have already build for you. You tell us where to pick you up and where to drop you off (your hotel, Airbnb or any place you are staying or wish to be left) and, if part of your family or friends are staying in different places, we can do multiple pickups.

SAFETY is FIRST. For our regular tours we use a VW Transporter (up to 7 people) and Ford Transit Bus (from 8 to 17 people). We have chosen these vans because they are the SAFEST VANS in the market. They have solid frames and 3-point seatbelts. These vans are also very comfortable and energy efficient. If you are a small group and you wish to UPGRADE for an SUV, please contact us.

Traveling with KIDS and BABIES. We know that kids and babies have their own times and needs that is why our local experts and guides will help you with anything you need – from making an additional stop to pushing the stroller, they will make sure that you have an AMAZING DAY. We also have BABY SEATS and booster seats for kids. This service is for FREE so just write this request on your purchase or contact us.

WHEELCHAIRS. We know that sometimes is not easy to walk for several hours so if you want or prefer to use a wheelchair just contact us and we will bring one (with special wheels for the retain) – this service is FREE. If you have your own wheelchair, please bring it along, our vans have enough space. 

We are LOCAL EXPERTS and want to be your VIRTUAL Concierge in Mexico so feel free to contact us via WhatsApp, Email or call us and ask us any question about your holidays. We will be more than happy to give you the BEST TIPS or help you with anything you need.

EASY reservation and payment. We want to make this experience as SIMPLE as possible for you. If you want to make a reservation through one of our local experts just send us an email, WhatsApp or give us a call.

Once the reservation is confirmed, there is no need to fill up long forms or give us your credit card information, your reservation is based in a bond of trust, you can pay on the day of the tour with cash and/or credit card and you can use as many cards as you need.