In terms of what is established in articles 2 and 3 fraction XIV of the Federal Protection law for personal data in possession of private parties (LFPDPPP) and 47 of its ordinance, Escudo Amigo S de RL de CV [Escudo], is responsible for the recollection and treatment of your personal data, and states to be a company legally constituted in accordance with Mexican law.

Escudo treats in strict confidentiality all the personal information provided in our website, such as:

1. Name.
2. Hotel or Airbnb Address.
3. Phone number.
4. Email.

In accordance with what is indicated by the articles 15 and 16 of the LFPDPPP and articles 26, 27 and 28 from the ordinance Law, all your personal information and any financial and sensitive data that is collected through printed forms, electronic forms, phone and/or any other suitable media will be utilized for the following purposes:

1. Make reservations for products and services & send confirmaitons.
2. To communicate promotions, discounts and offers of products and services.
3. To charge and bill products and/or services.
4. To create customer databases.
5. For advertising & loyalty Campaigns.
6. Any purpose similar or compatible with the above.

We have established various procedures to prevent unauthorized use or disclosure of your data, allowing us to treat them properly.

If you make a purchase through our website, you will be connected to a third-party booking interface called “TripWorks”. It could appear that this interface is part of our website, but it is a third-party and it is governed by its own privacy policies.

In some sections of our website, we ask you to accept our cookies to:

1. Offer you a personalized experience.
2. Calculate the size of our audience and to measure specific traffic parameters.
3. Trace different activities like surveys.

The cookies will not be used to identify users, excepting some cases in which possible fraud activities are investigated.

Escudo will not share, give, commercialize, sell, or rent your Personal Data to a third party without obtaining your prior consent, unless established by law.

If you want to solicit access, clarification, cancellation or oppose the treatment we give to your personal data please contact us at +52-984-745-0333 or send us an email info@myquestconcierge.com and we will be more than happy to accommodate your request.

This Privacy Data Policy has been updated in February 2021.