Privacy Policy

In accordance with Articles 2 and 3, Section XIV of the Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP) and Article 47 of its Regulations, Escudo Amigo S. de R.L. de C.V. (“Escudo”) is responsible for the collection and processing of your personal data and is a company legally incorporated under Mexican law.

Escudo treats all personal information provided through our website with strict confidentiality, including:

1. Name.
2. Hotel or Airbnb address.
3. Phone number.
4. Email address.

In accordance with Articles 15 and 16 of the LFPDPPP and Articles 26, 27, and 28 of its Regulations, all personal information, as well as any financial or sensitive data collected through printed forms, electronic forms, telephone communications, and/or any other appropriate means, may be used for the following purposes:

1. To make reservations for products and services and send confirmations.
2. To communicate promotions, discounts, and special offers for products and services.
3. To process payments and issue invoices for products and/or services.
4. To create and maintain customer databases.
5. To conduct advertising and customer loyalty campaigns.
6. For any other purpose that is similar or compatible with the purposes described above.

We have established various procedures and security measures designed to prevent the unauthorized use, access, disclosure, or processing of your personal data and to ensure that your information is handled appropriately.

Third-Party Booking Platform

If you make a purchase or reservation through our website, you may be connected to a third-party booking platform called TripWorks.

Although the TripWorks interface may appear to be integrated into or form part of our website, it is operated by a third party and is subject to its own privacy policies and terms of use.

Cookies

In certain sections of our website, we may ask you to accept cookies. Cookies may be used to:

1. Provide you with a more personalized browsing experience.
2. Measure our audience and analyze website traffic.
3. Track certain activities, such as participation in surveys.

Cookies will not be used to identify individual users, except in cases where they are necessary to investigate potential fraudulent activities or as otherwise permitted or required by applicable law.

Sharing of Personal Data

Escudo will not share, disclose, commercialize, sell, or rent your personal data to third parties without your prior consent, except when disclosure is required or permitted by applicable law.

Your Rights

If you wish to request access to, clarification of, cancellation of, or opposition to the processing of your personal data, please contact us at:

Phone: +52 984 745 0333
Email: in**@**************ge.com

We will be happy to assist you with your request in accordance with applicable Mexican data protection laws.

Policy Update

This Privacy Policy was last updated in February 2021.